The Company

General Information

Answers to questions frequently asked by purchasers of Aestiva products.

Company name Head Office:
Aestiva Software, Inc.
24050 Madison Street
Suite 211
Torrance, CA 90505
Website http://www.aestiva.com/
D-U-N-S Number 031372571
Entity Type - Corporation (California)
- Privately held
- No holding company
Annual
Income/Profits
Confidential
Years in Business Founded January 1996.
Company Health Currently undergoing moderate-to-strong growth. Profitable since 2002.
Age of Primary Products Aestiva Array (Formerly HTML/OS) - Since 1996
aestiva Webigami Platform - Since 2014
Aestiva Power Office Products - Since 2002
Company
Phone/E-mail
1-310-697-0338
sales@aestiva.com
Professional Service Rate $220/hour
Services included with purchase See your quotation.
Free Support Waiver Period Free for one year from order date.
For more information see Purchasing FAQs.
Product upgrades after customization Yes. (Company policy does not allow us to issue custom features that destroy our ability to apply product upgrades.)
Do I get the source code? You do not get source code of Aestiva database and workflow engines. You get all source code on programming provided for your exclusive use. See Source Code FAQs.
Standard Support Hours 8 a.m. to 5 p.m. (Pacific Standard Time)
After-hours support 14 hour and 24 hour windows available at an additional cost. Speak to your Aestiva Account Coordinator for details.
Customer Care Staffing - Support (5)
- Account Coordination (4)
- Production (5)
- Quality Control (4)
Hardware Technology Platform (Power Office On-Prem) MS Windows, Linux, MacOS X, and Unix operating systems on INTEL and INTEL-compatible processors. VMWare and other virtualization environments supported. Can run in VPN networks. 32 and 64 bit engines available.
Software Requirements (Power Office- On-Prem) CGI-compliant Web Server (IIS or Apache, for example).
No external database engine required.
For further information please speak to your Aestiva Account Coordinator.
Development Technology HTML/OS. See htmlos.org.
Different Support Options General support provided with an annual support contract.
Research, development, and business process consulting provided with fixed-cost Service Orders.
How often are upgrades released? The database engine has new releases every 30-60 days. The Power Office workflow engine has new releases weekly. The Webigami cloud platform has new releases weekly. Releases are backwards compatible to the first version (1996 for HTML/OS, 2002 for Power Office, 204 for Webigami). We recommend upgrading once a year.
Are references available? Yes, provided you have attended a product demonstration.


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