The Company

Aestiva Support

Aestiva customers receive SupportPlus as their customer care service. SupportPlus serves the needs of first-time customers as well as Aestiva's long-term customers.

A New Customer?

As a new customer, you have a Waiver Period lasting one year from your initial order date. During this time Basic Services are provided free. It's one of the ways Aestiva stands behind every product it delivers.

Serving You Long-Term

Long-term customers gain from Aestiva's willingness to provide a wide array of services, many of which are free. The following services are provided free.*

  • Free Executive Overview Meetings (Conducted Annually)
  • Free Answers to Questions on Aestiva Array Administration
  • Free Answers to Questions on Aestiva Power Office Administration
  • Free Answers to Questions on Webigami Sheets Administration
  • Free Administrator Training (Power Office)
  • Free Administrator Training (Array)
  • Free Administrator Training (Webigami Sheets)
  • Free Upgrades of Aestiva Array
  • Free Upgrades of Power Office

*For SupportPlus services with renewal dates after Jan 1, 2017. Limited to 4 points of contact: an IT admin and their backup, and a business manager and their backup. Total free services limited to 20 hours annual. Bug fixes are not counted toward this number. For earlier support contracts, see SupportPlus 2016.

No Surprises

Need Professional services? Aestiva provides services to help with SSO, Systems Integrations, and custom projects. Services can be provided on a fixed-cost basis or on a time and billing basis.

Did you know that Aestiva's new Webigami technology is an industry first?

Want to convert a business process involving spreadsheets into a sophisticated mobile or desktop application? Call on our team to help.

Time and Billing Services

Using Aestiva for a project? We'll ask for your authorization and we'll notify you when hours are logged, weeks before invoices are issued. It's our way of saying "no surprises."

Aiming Higher Than Ever

At Aestiva we aim to provide the greatest level of support possible. Tell us how we are doing. Share your ideas for improvement with us. We look forward to working with you.

About Aestiva Software

Aestiva is a paperwork automation company. We have helped over 1,000 businesses since 1996.

From squeezing down customer response times to streamlining procurement services to building skyrocketing levels of transparency and audit, Aestiva is building a world where businesses run smarter, greener, happier, and better.

Connect with us today.
Call 1-888-AESTIVA (237-8482).

Or stay in touch. Get Paperless Automation Review, an Aestiva newsletter, emailed to you monthly.