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Support Home  Support Levels:   1. Product   2. Professional   3. Premium Get answers to questions from a live representative. Aestiva offers three support levels; Product, Professional, and Premium. The support levels are summarized below. Level 1: Product Support Product Support provides application and IT administrators the safety net needed to maintain Aestiva applications. Product Support is included at no additional charge with the purchase of all non-developer products. With the conclusion of the initial support period, additional Product Support can be purchased. For further information, see the Product Support page or Aestiva's Purchasing FAQs. Level 2: Professional Support Professional Support provides programming teams (who use HTML/OS and Paperless One) and high-volume support users the professional services needed for in-house initiatives. For further information on Professional Support, see Aestiva's Professional Support page. Level 3: Premium Support Premium Support refers to support programs customized to your needs. Whether you have a temporary high-volume support need (related to a short-term initiative, for example), or you need an emergency support line, or you need international support -- a Premium Support program can be tailored to serve your needs. For further information on Premium Support, see Aestiva's Premium Support page. Getting Started For more information, call Aestiva toll-free at 1-888-237-8482 (AESTIVA) or 1-310-697-0338 between 8am and 5pm, California time. Standard Support Hours Days: Monday through Friday Hours: 8am through 5pm PST. For after-hours/international support, see Premium Support. Training Support services are supplemented with educational courses. For further information, please visit the Aestiva Training web page.

SOME HIGHLIGHTED AESTIVA CUSTOMERS  - Liquidnet  - DTE Energy Services  - City of London, OH  - American Mental Health Assoc  - Notre Dame  - Presbyterian Homes of Georgia	SUPPORTING THE MOBILE USER Blackberry  PalmOS  Opera  WinCE  iPhone         100% BROWSER-BASED SOFTWARE PRODUCTS
For more information contact:    sales@aestiva.com  1-888-AESTIVA (237-8482)   1-310-697-0338 Aestiva's business hours are 8am - 5pm, California time. Getting no answer on the toll-free or primary phone number above? Call 310-809-5704, 310-872-7291, or 310-872-6198, 8am-5pm, and tell us. Copyright 2008, Aestiva Software, Inc. All rights reserved.