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Product Home  Features  FAQs  Screen shots      Demos  Platforms  Footprint  Requirements  License  Purchasing  Pricing Get answers to questions from a live representative. Frequently Asked Questions INSTALLATION   What is required to install Aestiva Vendor Request?   How long does it take to get installed?   Do I need to install it myself?   Can I install it myself?   Is there software to install on my staff's computers?   Do I also need a database server?   Can I use it from any computer in my office?   Does it require special plug-ins or Java applets?   Can I use Macintosh?   Can I use Unix/Linux? TRAINING   How much training is needed to use Aestiva Vendor Request?   How much support is included?   What if I need additional support? CAPABILITIES   Can I automate the approval process?   Can I report on the Vendor Request? MISCELLANEOUS   Are there any monthly/ongoing fees?   Does Aestiva Vendor Request have a guarantee? INTEGRATION   I already have an Aesiva system. Can I add it to my existing system?   Can I add a Vendor Portal to Aestiva Vendor Request?   Can I integrate Aestiva Vendor Request with Aestiva Purchase Order?   Can I integrate Aestiva Vendor Request with software products from different suppliers? Answers What is required to install Aestiva Vendor Request? Aestiva Vendor Request installs into almost any business web site. The only requirement is that your site be able to run "CGI" programs and that you have access to an outgoing mail server. If you are unsure, ask an Aestiva sales rep to find out for you. We also recommend that you have no less than 100 Megabytes of hard-disk space available. Top How long does it take to get installed? Allow one to three business days for Aestiva to install your copy. Allow two-to-six weeks for design and deployment. Installation and deployment support is included with purchase. Top Do I need to install it myself? No. Aestiva will install it for you or walk you through the installation process. Top Can I install it myself? Yes. Aestiva will provide you with installation instructions. Also, you can call us to get an install walkthrough over the phone. Top Is there software to install on my staff's computers? No. Aestiva Vendor Request runs through any browser. Top Do I also need a database server? No. Aestiva Vendor Request comes with HTML/OS, a high-powered maintenance-free database engine. There's no systems integration. Top Can I use it from any computer in my office? Yes. The only requirement is that the computer be connected to the web or intranet server in your office. Top Does it require special plug-ins or Java applets? No. Aestiva Vendor Request requires no special plug-ins or Java. It works with standard web browsers. Staff can access Aestiva Vendor Request from behind corporate firewalls. Top Can I use Macintosh? Yes! Aestiva Vendor Request is 100% web-based, so you can use any computer hooked up to the web. And your site can be hosted on any of more than a dozen different platforms Aestiva supports including Mac OS X (Intel and PPC). Top Can I use Unix/Linux? Yes! Aestiva Vendor Request is 100% web-based, so you can use any computer hooked up to the web. And your site can be hosted on any of more than a dozen different platforms Aestiva supports including Linux, Sun, BSD, and MS Windows. Top How much training is needed to use Aestiva Vendor Request? Users require no training because Aestiva Vendor Request form looks like paper. Administrator training is provided with the purchase of the product and delivered with a few sessions over the phone. Top How much support is included? Purchase includes free installation and 90 days to one year of support, depending on the level of purchase. Top What if I need additional support? Additional annual support contracts can be purchased from Aestiva. Top Can I automate the approval process? Yes. Aestiva Vendor Request includes a rich set of approval flow capabilities including department and amount-based approval flows, commodity-based, custom, and discretionary. Ask your Account Coordinator for details. Top Can I report on the Vendor Request? Yes. A full-featured reporting system is built in. You can report on any field on the Vendor Request. Top Are there any monthly/ongoing fees? No. Aestiva Vendor Request is a software product, not a hosting service. It's installed on your web server. It's a one-time purchase. Top Does Aestiva Vendor Request have a guarantee? Yes. Aestiva offers an unconditional 30-day money-back guarantee. Top I already have an Aesiva system. Can I add it to my existing system? Yes. Aestiva Vendor Request can be stand-alone or deployed as an additional form in any Aestiva Power Office-based system. Top Can I add a Vendor Portal to Aestiva Vendor Request? Yes. Aestiva Vendor Request can work directly with a Vendor Portal. Speak to your Aestiva Account Coordinator for details. Top Can I integrate Aestiva Vendor Request with Aestiva Purchase Order? Yes. Aestiva Vendor Request can be integrated with Aestiva Purchase Order. For example, a request for a Vendor can be initiated from a Purchase Order or Requisition Form and managed as a process that works together with a requisitioning process. Speak to your Aestiva Account Coordinator for details. Top Can I integrate Aestiva Vendor Request with software products from different suppliers? Yes. A module called Aestiva Exchanger is available for integrating Aestiva Vendor Request with outside systems. The product allows one to exchange files back and forth between Aestiva Vendor Request and other systems. Speak to your Aestiva Account Coordinator for details. Top

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For more information contact:    sales@aestiva.com  1-888-AESTIVA (237-8482)   1-310-697-0338 Aestiva's business hours are 8am - 5pm, California time. Getting no answer on the toll-free or primary phone number above? Call 310-809-5704, 310-872-7291, or 310-872-6198, 8am-5pm, and tell us. Copyright 2008, Aestiva Software, Inc. All rights reserved.