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Product Home  Add-Ons  FAQs      Demos  Platforms  Footprint  Requirements  License  Purchasing  Pricing Get answers to questions from a live representative. Frequently Asked Questions Can't find an answer to your question? Please call us toll-free at 1-888-237-8482. Have a list of requirements? To submit them to us please use our on-line Request For Information form. It's free. INSTALLATION   What is required to install Aestiva Time and Expense?   How long does it take to get installed?   Do I need to install the software myself?   Can I install it myself?   Is there software to install on staff equipment?   Can I use Macintosh, Unix, or Linux?   Is Aestiva Time and Expense Guaranteed?   How can Aestiva sell products 30% less than its competitors?   Can my custom package be upgraded? TRAINING   How much training is needed to use Aestiva Time and Expense?   Do I need to be technical to administer and maintain Aestiva Time and Expense?   Can my non-technical staff use it?   How much support is included?   What if I need additional support? CAPABILITIES   Can I export my time and expense data to accounting?   Can I adjust who gets email notifications and who does not?   Will Aestiva Time and Expense archive my time sheets?   Can I have only certain people make requests?   Can I use my own time sheet design instead of selecting a design provided by you?   Does Aestiva Time and Expense help with regulatory compliance? MISCELLANEOUS   Are there any monthly/ongoing fees?   How many staff can use the product?   What if I need to integrate Aestiva Time and Expense with an existing system?   Does Aestiva Time and Expense have a guarantee? Answers What is required to install Aestiva Time and Expense? To run this time sheet software product a server (such as Windows 2003 or Linux) and a web server (such as IIS or Apache) is required. No database engine is required. Top How long does it take to get installed? A rush delivery/setup can be as short as two days, including installation and setup of your first set of users. More often, setup is two to four weeks. Top Do I need to install the software myself? No. Aestiva will walk you or your server admin through the installation process. Or you can use our install instructions. Top Can I install it myself? Yes. Aestiva will provide you with installation instructions. Also, you can call us to get an install walk-through over the phone. Top Is there software to install on staff equipment? No. The Aestiva Time and Expense software uses no plug-ins or Java applets. And staff can use any kind of browser and any kind of computer. Staff can use the equipment they have in place now. The product is 100% browser-native. Top Can I use Macintosh, Unix, or Linux? Yes. Aestiva Time and Expense is 100% web-based, so you can use any computer hooked up to your intranet. And the system can be hosted on a dozen different servers including MacOS X (Intel or PPC), Unix, Linux (32 and 64 bit) and MS Windows (32 and 64 bit). Top Is Aestiva Time and Expense Guaranteed? Yes. Aestiva stands solidly behind the products it sells. Aestiva's guarantee is also unconditional. Ask your Aestiva Account Coordinator for details. Top How can Aestiva sell products 30% less than its competitors? Aestiva is a technology company. Aestiva didn't develop just a Time and Expense product. It developed a paperless office infrastructure for putting together all kinds of electronic forms (and other kinds of paperless systems). The result -- the highest levels of quality, performance, customization, and reliability -- delivered to you fast and at a lower cost. Top Can my custom package be upgraded? Yes. Even though Aestiva Time and Expense packages are customized for you, they can be upgraded and extended later, as needed. Top How much training is needed to use Aestiva Time and Expense? No end-user training is needed. Administrator training is provided by Aestiva. Top Do I need to be technical to administer and maintain Aestiva Time and Expense? No. Aestiva Time and Expense is a point-and-click application. Administrative and maintenance features are easy to use. Top Can my non-technical staff use it? Yes. Your entire staff can use Aestiva Time and Expense. If you can navigate the web then you can use Aestiva Time and Expense. Top How much support is included? Purchase includes one year of support for your IT and application administrators (for purchases over $5,000) or 90 days of support for purchases under $5,000. Free upgrades are included with support. Top What if I need additional support? Additional support can be purchased from Aestiva. Top Can I export my time and expense data to accounting? Yes. Aestiva Time and Expense includes an advanced reporting system that includes single-click to CSV file or spreadsheet. Automated exports are also possible. Top Can I adjust who gets email notifications and who does not? Yes. The admin can set up users, managers and departments as well as who gets email notifications. Top Will Aestiva Time and Expense archive my time sheets? Yes. Forms are archived so staff can view past time sheets, even after they are closed. Top Can I have only certain people make requests? Yes. Aestiva Time and Expense comes with password access-control. The admin can set which people in a department have access to the Aestiva Time and Expense system. Top Can I use my own time sheet design instead of selecting a design provided by you? Yes, absolutely. Ask your sales representative for details. Top Does Aestiva Time and Expense help with regulatory compliance? Yes. The Aestiva Time and Expense software product is based on Paperless One. It is particularly well-suited to satisfying DCAA and other kinds of regulatory compliance needs. For more information on Aestiva Time and Expense and regulatory compliance, click here. Top Are there any monthly/ongoing fees? No. Aestiva Time and Expense is a software product, not a hosting service. It's installed onto your equipment, whether it resides in your office or at a hosting service. Top How many staff can use the product? Aestiva Time and Expense licensing is based on the number of named users. It will depend on the version you purchase. Top What if I need to integrate Aestiva Time and Expense with an existing system? Aestiva Time and Expense was designed to integrate with existing systems. If your intranet uses static web pages or is built using integration tools such as Perl, PhP, ASP or ColdFusion, then Aestiva Time and Expense can be integrated with it. Top Does Aestiva Time and Expense have a guarantee? Yes. The Aestiva Time and Expense software product includes an unconditional 30-day money-back guarantee. Top

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