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Product Home  Features  FAQs      Demos  Platforms  Footprint  Requirements  License  Purchasing  Pricing Frequently Asked Questions Can't find an answer to your question? Please call us toll-free at 1-888-237-8482. Have a list of requirements? To submit them to us please use our on-line Request For Information form. It's free. INSTALLATION   What is required to install Aestiva Invoice Approval?   How long does it take to get installed?   Do I need to install it myself?   Can I install it myself?   Is there software to install on staff equipment?   Can I use Macintosh?   Can I use Unix/Linux? TRAINING   How much training is needed to use Aestiva Invoice Approval?   Do I need to be technical to administer and maintain it?   Can my non-technical staff use it?   How much support is included?   What if I need additional support? CAPABILITIES   Can I use the latest Microsoft OS? Can I use a Mac? Linux?   Can I change the look of the Invoice Request forms?   Can I adjust who gets email notifications and who does not?   Will Aestiva Invoice Approval archive my Invoices?   Can I have only certain people view requests?   Can Aestiva Invoice Approval be customized for specialized approval and review processes? MISCELLANEOUS   Are there any monthly/ongoing fees?   How many staff can use the product?   What if I need to integrate Aestiva Invoice Approval with an existing system?   Does Aestiva Invoice Approval have a guarantee? Answers What is required to install Aestiva Invoice Approval? Aestiva Invoice Approval installs into any intranet. There are no special hardware requirements since only a Web server (such as IIS or Apache) is needed. If you are unsure, ask an Aestiva rep to find out for you. Top How long does it take to get installed? Allow one to three business days for Aestiva to install your copy. Installation and installation support is included. Top Do I need to install it myself? No. Aestiva will walk you or your server admin through the installation process. You don't need to know anything about Web servers to use this software solution. Top Can I install it myself? Yes. Aestiva will provide you with installation instructions. Also, you can call us to get an install walk-through over the phone. Top Is there software to install on staff equipment? No. Aestiva Invoice Approval uses no plug-ins or Java applets. And staff can use any kind of browser and any kind of computer. Staff can use the equipment they have in place now. Top Can I use Macintosh? Yes. This invoice approval software product is 100% Web-based. You can use any computer hooked up to the intranet. And the system can be hosted on a dozen different kinds of platforms including Mac OS X. Top Can I use Unix/Linux? Yes. This invoice approval solution is 100% Web-based, so you can use any computer hooked up to the intranet. And the system can be hosted on more than a dozen different platforms including Linux, Sun, BSD, Cobalt, HP-UX and Windows. Top How much training is needed to use Aestiva Invoice Approval? Aestiva Invoice Approval's intuitive, point-and-click design makes administrator training a snap -- enabling Aestiva to train the product admin over the phone. Users benefit from a single-form design that includes customizable on-screen help. No end-user training is required - even when deploying to hundreds of users. Top Do I need to be technical to administer and maintain it? No. This invoice payment approval software product is point-and-click. Even the administrative and maintenance features are easy to use. A built-in help system is included with step-by-step instructions for using all the features. Top Can my non-technical staff use it? Yes. Your entire staff can use it. If you can navigate the Web then you can use this software solution. Top How much support is included? Purchase includes free installation and at least 90 days of support. Top What if I need additional support? Additional support can be purchased from Aestiva. Top Can I use the latest Microsoft OS? Can I use a Mac? Linux? Yes. Your users can use new any Microsoft PC. They can use Macintosh computers. You can even use Linux-based PCs. Browsers less than five years old work fine with Aestiva Invoice Approval -- including MS Internet Explorer, Firefox, Safari, Opera, and Mozilla. Top Can I change the look of the Invoice Request forms? Yes. You can design the pages with your own colors, type styles, and page headers. Top Can I adjust who gets email notifications and who does not? Yes. The admin can set up users, managers and departments as well as who gets email notifications. Top Will Aestiva Invoice Approval archive my Invoices? Yes. Invoices are archived so staff can view past Invoices in their department. Top Can I have only certain people view requests? Yes. Aestiva Invoice Approval comes with password access-control. The admin can set which people in a department have access to the Aestiva Invoice Approval system. Top Can Aestiva Invoice Approval be customized for specialized approval and review processes? Yes. Aestiva Invoice Approval is highly configurable. It can be used as an Invoice Approval system, as an Invoice Review system, or it can be tailored to fit company-specific approval processes. It can also be extended and integrated with a Purchase Order system to handle hybrid situations involving both after-the-fact invoice approvals as well as pre-approved purchasing requests. Ask your Aestiva account coordinator for details. Top Are there any monthly/ongoing fees? No. Aestiva Invoice Approval is a software product, not a hosting service. It's installed in your web server. Unlike software rental services, it's a one-time purchase. Top How many staff can use the product? Depends on the license you purchase. Top What if I need to integrate Aestiva Invoice Approval with an existing system? This software product was designed to integrate with existing systems. Batch upload and download tools are included in the base product. For real-time integration the add-on "Aestiva Exchanger" is available. It enables the two-way transfer of data (outbound Vouchers, inbound Vendor and GL files, for example) with external accounting and ERP systems. Call for pricing and details. Top Does Aestiva Invoice Approval have a guarantee? Yes. Aestiva offers a 30-day money-back guarantee with the purchase of Aestiva Invoice Approval. Top

SOME HIGHLIGHTED AESTIVA CUSTOMERS  - American Mental Health Assoc  - Globix Corporation  - Bank of Montreal  - West Virginia Public Broadcasting  - Online New Canaan  - Oregon Community College

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For more information contact:    sales@aestiva.com  1-888-AESTIVA (237-8482)   1-310-697-0338 Aestiva's U.S. business hours are 8am - 5pm, California time. Outside The USA/Canada? We proudly customize our products for any language and maintain international hours. To contact Aestiva use phone number below. Aestiva conducts business in English. Central/South America Los Angeles 1-310-697-0338 Asia/Pacific Hong Kong +852-3050-9089 Europe/Mideast London +44-20-3356-4940 Getting no answer on the toll-free or primary phone number above? Call 310-809-5704, 310-872-7291, or 310-872-6198, 8am-5pm, and tell us. Copyright 2010, Aestiva Software, Inc. All rights reserved.