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Product Home  Features  FAQs  Add-ons     Demos  Platforms  Footprint  Requirements  License  Purchasing  Pricing Get answers to questions from a live representative. Frequently Asked Questions Can't find an answer to your question? Please call us toll-free at 1-888-237-8482. Have a list of requirements? To submit them to us please use our on-line Request For Information form. It's free. INSTALLATION   What is required to install Aestiva Travel and Expense?   How long does it take to get installed?   Do I need to install it myself?   Can I install it myself?   Is there software to install on staff equipment?   Can I use Macintosh?   Can I use Unix/Linux? TRAINING   How much training is needed to use Aestiva Travel and Expense?   Do I need to be technical to administer and maintain it?   Can my non-technical staff use it?   How much support is included?   What if I need additional support? CAPABILITIES   Can I change the look of Aestiva Travel and Expense?   Can I adjust who gets email notifications and who does not?   Will Aestiva Travel and Expense archive my Expense Reports?   Can I have only certain people create Aestiva Travel and Expense?   Can Aestiva Travel and Expense be customized for specialized business processes? MISCELLANEOUS   Are there any monthly/ongoing fees?   How many staff can use the product?   What if I need to integrate Aestiva Travel and Expense with an existing system?   Does Aestiva Travel and Expense have a guarantee? Answers What is required to install Aestiva Travel and Expense? Aestiva Travel and Expense installs into any intranet. There are no special hardware requirements since only a Web server (such as IIS or Apache) is needed. If you are unsure, ask an Aestiva sales rep to find out for you. Top How long does it take to get installed? Allow one to three business days for Aestiva to install your copy. Installation and installation support is included with purchase. Top Do I need to install it myself? No. Aestiva will walk you or your server admin through the installation process. Top Can I install it myself? Yes. Aestiva will provide you with installation instructions. Also, you can call us to get an install walkthrough over the phone. Top Is there software to install on staff equipment? No. Aestiva Travel and Expense uses no plug-ins or Java applets. And staff can use any kind of browser and any kind of computer. Staff can use the equipment they have in place now. Top Can I use Macintosh? Yes! Aestiva Travel and Expense is 100% Web-based, so you can use any computer hooked up to the intranet. And the system can be hosted on a dozen different kinds of platforms including Mac OS X. Top Can I use Unix/Linux? Yes! Aestiva Travel and Expense is 100% Web-based, so you can use any computer hooked up to the intranet. And the system can be hosted on more than a dozen different platforms including Linux, Sun, BSD, Cobalt, HP-UX and Windows. Top How much training is needed to use Aestiva Travel and Expense? Aestiva Travel and Expense's intuitive, point-and-click design makes admin training a snap -- enabling Aestiva to train the product admin over the phone. Users benefit from a single-screen design that includes customizable on-screen help. No end-user training is required - even when deploying to hundreds of users. Top Do I need to be technical to administer and maintain it? No. Aestiva Travel and Expense is a point-and-click application. Even the administrative and maintenance features are easy to use. Administration guides are also provided. Top Can my non-technical staff use it? Yes. Your entire staff can use it. If you can navigate the Web then you can use Aestiva Travel and Expense. Top How much support is included? Purchase includes free installation and between 90 days and one year of support depending on the purchase. Top What if I need additional support? Additional support can be purchased from Aestiva. Top Can I change the look of Aestiva Travel and Expense? Yes. You can design the pages with your own colors, type styles, and page headers. Top Can I adjust who gets email notifications and who does not? Yes. The admin can set up users, managers and departments as well as who gets email notifications. Top Will Aestiva Travel and Expense archive my Expense Reports? Yes. The e-forms are archived so staff can view past forms, even after they have been colosed. Top Can I have only certain people create Aestiva Travel and Expense? Yes. Aestiva Travel and Expense comes with password access-control. The admin can set which people in a department have access to the Aestiva Travel and Expense system. Top Can Aestiva Travel and Expense be customized for specialized business processes? Yes. Aestiva Travel and Expense is highly configurable. It can be used as a unified Travel and Expense system, or primarily an expense system. In addition, it can be augmented with specialized reporting and BP tools to perform functions in support of specific business processes. Call for details. Top Are there any monthly/ongoing fees? No. Aestiva Travel and Expense is a software product, not a hosting service. It's installed into your web server. Unlike software rental services, it's a one-time purchase. Top How many staff can use the product? Aestiva Travel and Expense allows unlimited number of Expense Sheet requests. A single system on a single server can support over one-thousand requests per day. Top What if I need to integrate Aestiva Travel and Expense with an existing system? Aestiva Travel and Expense was designed to integrate with existing systems. If your intranet uses static Web pages or is built using integration tools such as Perl, PhP, ASP or ColdFusion, then Aestiva Travel and Expense can be integrated with it. Top Does Aestiva Travel and Expense have a guarantee? Yes. Aestiva offers a 30-day money-back guarantee with the purchase of Aestiva Travel and Expense. Top

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For more information contact:    sales@aestiva.com  1-888-AESTIVA (237-8482)   1-310-697-0338 Aestiva's business hours are 8am - 5pm, California time. Getting no answer on the toll-free or primary phone number above? Call 310-809-5704, 310-872-7291, or 310-872-6198, 9am-5pm, and tell us. Copyright 2008, Aestiva Software, Inc. All rights reserved.